How to overcome imposter syndrome

In their groundbreaking Harvard Business Review article, psychologists Pauline Rose Clance and Suzanne Imes introduced the concept of the "Impostor Phenomenon." They posited that “despite outstanding academic and professional accomplishments, women who experience this impostor phenomenon persist in believing that they are really not bright and have fooled anyone who thinks otherwise.” 

While imposter syndrome knows no boundaries of career level, gender, or race it disproportionately affects women and other underrepresented groups, perpetuating a cycle of confidence versus competence. Is there a way for us to overcome the pervasive self-doubt and harness the power of Imposter Syndrome as a catalyst for personal growth? Insights from It’s Personal Stories, A Hospitality Podcast shed light on strategies from industry leaders:

• Do Your Research: Terri Haack, managing director of Wild Dunes Resorts, acknowledges that doubts still surface despite her extensive accomplishments. The fear of not adequately representing her company or sharing her story meaningfully can be overwhelming. Terri combats this negativity by arming herself with knowledge, emphasizing the importance of learning as much as possible about the situation. Earlier in her career, she went to great lengths, even reading sports pages before meetings to have conversation starters and break the ice. Becoming a subject matter expert and finding ways to connect with others are meaningful ways to overcome Imposter Syndrome.
• Embrace the Butterflies: Lan Elliott, co-founder of Acacia Hospitality and an It’s Personal Stories principal, offers valuable insights into dealing with Imposter Syndrome. She recommends doing thorough homework, asking insightful questions, and being prepared. Lan acknowledges that the feeling never entirely disappears, but she suggests using those butterflies in your stomach to your advantage. Indeed, those butterflies can be a source of motivation and energy; it’s an indication you’re learning and growing.
• Accept You Belong: Allison Reid, former chief global growth officer at Aimbridge Hospitality, resonates with many by asserting, "If you've done the work, if you show up on time, if you work hard, you belong there." Confidence and authenticity are key elements in overcoming Imposter Syndrome. Allison encourages individuals to be themselves and emphasizes that, most of the time, others will recognize and appreciate that. If not, it might indicate that you're in the wrong room – a prompt to find spaces where your contributions are appreciated and valued.
• Ask Questions: Dr. Lalia Rach, a well-known industry life coach, best-selling author, and sought-after speaker said, "You don't have to think that you are not capable of being there. You are ‘good enough’ to sit at the table... You have as much right to be there. You were asked to be there... I have to accept I am different. Big deal! It's not for me to get over. It's for them to get over... I have as much right, experience, and knowledge to be there... I love to ask questions and I would listen to others. It made them more comfortable with me... I have always realized that as a leader, I am different. I don't spend a lot of time trying to be like them. It's impossible! But I can be confident that I should be there."
• Embrace Uniqueness: As I climbed the corporate ladder to become the CEO of Best Western International, I found myself increasingly haunted by Imposter Syndrome, especially in uncomfortable settings such as serving on CEO panels or participating in meetings with my CEO peers. It took years in the CEO role for me to learn the importance of embracing the uniqueness of my background and appearance to differentiate myself. By being well-prepared and offering distinctive perspectives, I turned my uniqueness into an advantage.
• Run Towards Challenges: Mit Shah, founder and CEO of Noble Investment Group, provides practical advice for those feeling uncomfortable or out of place. He urges individuals to start with authenticity, embracing who they are. He suggests that the best experiences often arise in difficult situations. Shah believes that “spending time in the valley makes the mountain look better,” highlighting the importance of embracing discomfort as a pathway to growth.

In the face of Imposter Syndrome, these professionals advocate for authenticity, preparedness, and embracing discomfort. The journey to overcoming self-doubt requires acknowledging your worth, being true to yourself, and finding spaces where your contributions are valued.

What's your experience with Imposter Syndrome, and what advice do you have for those grappling with it? You are not alone on this journey. By sharing experiences and advice, we can collectively improve and thrive in our professional endeavors.