Hilton's midscale brand, Tru by Hilton unveils a refreshed prototype with purposeful updates designed to enhance comfort, flexibility and the overall guest experience.
Since launching in 2016, the brand has seen rapid growth and momentum, with more than 300 hotels globally with recent brand debuts in Vietnam, Chile and Colombia.
“Over the past eight years, Tru by Hilton has grown from a bold idea into a beloved brand that resonates with owners and guests around the globe,” Andrew Harp, brand leader, Tru by Hilton, said in a statement. “Our journey has been defined by rapid growth, continuous innovation and a commitment to delivering a stay that’s simple, spirited and smart. We’re excited to continue expanding our presence around the world and to welcome even more travelers to experience the Tru difference.”
As the brand continues to grow, it’s also evolving to meet the changing needs of today’s travelers, according to the company.
A Refreshed Prototype
Tru by Hilton introduces a refreshed prototype that brings thoughtful design enhancements to guest rooms, public spaces and guest floors. Grounded in feedback from guests, owners and hotel teams, the updates are designed to elevate comfort, flexibility and overall satisfaction, while maintaining the approachable style and value Tru is known for.
In guestrooms, updates include a re-designed mobile rolling desk that offers a large, versatile surface for working, dining or relaxing. Improved lighting and updated furnishings throughout the rooms help create a warmer, more welcoming atmosphere. The new roller shade system design for window treatments now has an intuitive solution for guests while minimizing maintenance labor, downtime and cost versus the previous design.
The lobby now has new soft seating and high-back chairs, giving guests more ways to relax or connect. A redesigned media wall brings Tru’s signature lobby games front and center, encouraging spontaneous play and interaction.
On every guest floor, the addition of a heat. & cool. station near the elevator gives travelers easy access to microwaves, ice machines and water bottle refill stations, an update inspired by recurring guest and operator feedback.
“This prototype refresh reflects how we’re listening, both to our guests and our owners,” said Harp. “Every update is rooted in real-world feedback, from added in-room flexibility to smart, efficient touches that improve operations. As we look to the future, we’re focused on evolving the Tru experience in ways that drive loyalty, deliver value and set the brand up for long-term growth.”
Hilton shared this video fly-through of the new design with current and prospective owners.
Expanding the Tru Footprint Worldwide
As Tru by Hilton celebrates the opening of its 300th hotel, the brand is continuing its growth.
Recent and upcoming highlights include:
- U.S.: Tru by Hilton Houston Downtown Convention Center: Opened March
A dual-brand property that pairs Tru by Hilton with Home2 Suites by Hilton, this hotel offers guests a flexible stay experience and prime location across from the Toyota Center. - Vietnam: Tru by Hilton Hanoi Station: Opened April
One of the brand’s first properties in Vietnam, this hotel places guests near Hanoi’s Old Quarter and major transit hubs, bringing Tru’s modern approach to one of South East Asia’s most dynamic capitals. - Canada: Tru by Hilton Montreal Centre-Ville: Opening summer
This upcoming property marks a milestone for Tru in Canada, introducing the brand’s fresh design and value-driven offering to the heart of downtown Montreal. - Mexico: Tru by Hilton Saltillo: Opening summer
Expanding Tru’s presence in Mexico, this property sits in one of the country’s growing industrial hubs, offering easy access to cultural attractions and manufacturing corridors.