Atrium Hospitality rolls out general manager development program

Atrium Hospitality is rolling out a nine-month leadership training program as part of an effort to foster the continued development of its general managers. The Alpharetta, Ga.-based hotel management firm debuted AtriumRISE—its Hotel General Manager Development Program—in June. Seven assistant general managers are participating in the training, which is designed to builds on the foundation of Atrium’s WomenRISE program launched last year. Members of AtriumRISE’s inaugural class represent multiple hotel brands from across company-managed hotels in Arkansas, Florida, Iowa, Oklahoma and Texas.

“Atrium supports participants’ aspirations to level up in their hotel careers,” said Anneliesse Cooper, chief human resources officer, Atrium Hospitality, in a statement. “We learned a lot from conducting our WomenRISE training program last year and we’ve applied those meaningful insights to the development of AtriumRISE. While WomenRISE emphasized building female participants’ confidence and visibility, AtriumRISE aims to enhance class members’ engagement with robust program content spanning hotel operations and leadership skills development, including free access to paid resources and tools.”

Identifying Top Talent

Candidates for the program were selected during Atrium’s portfolio-wide annual talent review, according to Cooper. Program participants were invited based on their interests in pursuing a hotel general manager role, ability to relocate and readiness to take the next steps in their career.

During the course of the program, which concludes next March, AtriumRISE participants will register for the American Hotel & Lodging Association Lodging Manager Apprenticeship Program, providing them access to AHLA’s online resources as well to the ability to earn a certification upon completion.

In addition, trainees will gain access to Atrium’s internal learning library for developing their leadership proficiency, including access to a leading university’s subscription-based online course offerings; receive support from assigned mentors and instructors; and learn more about hotel Key Performance Indicators (KPIs) and how to successfully manage performance against a balanced scorecard tool. Participants will also receive 360-degree assessments identifying their strengths and areas for development.

Atrium Hospitality—which operates some 74 hotels in 25 states—lists its six core values as service, perseverance, inclusion, respect, innovation and teamwork. These values are designed to guide the Atrium spirit for creating a welcoming environment for all, nurturing personal ambitions, inspiring professional opportunities and being a responsible community partner, according to the company.