IRIS, a provider of mobile food-and-beverage and guest-experience hospitality platforms, recently surpassed $250 million in orders processed annually while expanding its global footprint.
The spike in transactions is the result of an increasing number of hoteliers worldwide deploying IRIS’ mobile ordering and digital guest directory solutions and their increasing revenue numbers, as well as the boost in guest satisfaction and the increased staff productivity achieved as a result, according to the company.
“The last 12 months have been exceptional for IRIS,” Mark Horne, CEO at IRIS, said in a statement. “We are working hard to hire more great people to add to the excellent team already in place and this, coupled with a clear strategic focus on what we want to achieve as a company is benefiting our customer’s businesses.”
Global Growth
IRIS has grown its global footprint with a presence in more than 100 countries, serving over 2,000 hotels, and team members located across the UK, North America, China, Europe and Southeast Asia.
The IRIS platform is designed to change mobile ordering for the hospitality industry offering a suite of solutions across F&B, guest directory and concierge that enables hotels to easily open new and profitable revenue streams, according to the company. Designed to be flexible and scalable, its roster of clients includes hotel groups and brands across major brands, such as Marriott, Mandarin Oriental, Ennismore, Four Seasons, Hilton, Wyndham and IHG.
On average, IRIS customers typically experience a 20 percent to 70 percent uplift in F&B revenue following deployment, according to the company. IRIS also has an expanding collection of direct integrations to point-of-sale, system-of-systems and payment technology providers globally.