SuiteOp has partnered with PMS provider Cloudbeds with the goal of offering hoteliers real time automation of smart devices while giving guests added control over their experience.
The integration connects Cloudbeds’ PMS and reservation system with SuiteOp’s guest-operations platform.
“This integration turns workflows into infrastructure,” Simon Serousel, co-founder of SuiteOp, said in a statement. “It’s not about connecting devices; it’s about automating the operational backbone of a property. Every door unlock, thermostat change, or alert triggers an action that saves time, reduces errors, and improves the guest experience. That’s the difference: real automation that does the work, not just tracks it.”
“For hoteliers everywhere, the powerful partnership between SuiteOp and Cloudbeds embraces true value-add service, helping hoteliers scale and engage with guests more efficiently. By turning the guest data they already trust into real-time room automation, it saves staff time, trims energy costs, and gives guests seamless control,” said Sebastien Leitner, VP of partnerships, Cloudbeds.
By bridging Cloudbeds’ live reservation data with SuiteOp’s smart automation engine, the integration creates a responsive operational layer where smart devices act automatically based on guest activity and other triggers, according to the company. As soon as a booking is confirmed, SuiteOp initiates a series of intelligent actions: generating personalized door codes, adjusting thermostats to a preset welcome temperature and switching devices to eco-mode at check-out. These automations can help enhance efficiency and reduce energy consumption.
Operators can define custom workflows that respond to both guest behavior, device status and customizable triggers, according to the company.