Wyndham Hotels & Resorts has expanded its relationship with global payment processing firm Elavon making the company’s Cloud-Payments Interface available to more than 6,000 of its franchisees in the U.S and Canada.
By adopting CPI, hotels under Wyndham's 25 brands will not need to purchase or maintain on-site hardware for their property management system, according to Elavon, a subsidiary of U.S. Bank. The cloud-based solution is designed to reduce operational overhead and minimize hardware-related security concerns, while enhancing the simplicity and security of mobile check-in.
“The shift to Elavon’s Cloud Payments Interface helps ensure our franchisees have access to the most modern, secure and reliable payment processing solutions,” Scott Strickland, chief commercial officer, Wyndham Hotels & Resorts, said in a statement. “This is more than just a technological upgrade; it’s about enabling a seamless guest experience and reducing complexity. With CPI, we can enable faster check-ins, touchless payments and a more secure, PCI, DSS-compliant environment for all our properties.”
“With CPI, Wyndham franchisees can ensure a streamlined payment process for their hotels that’s both secure and adaptable to their future growth needs,” said Nicole Tackett, head of merchant, institutional client group and global airlines. “We’re excited to help Wyndham’s properties stay ahead of the curve by offering flexible solutions, such as mobile check in, that meet the evolving needs of both franchisees and guests.”
With CPI, Wyndham franchisees can leverage scalable payment services that can adjust to fit a growing hotel’s needs, according to the company. Other benefits are designed to include integration with other cloud-based third-party software—such as property-management systems, reservation platforms and loyalty programs—as well as advanced encryption and tokenization technologies intended to safeguard transactions.